Returns & Exchanges

We want you to feel confident shopping with Zuva Sets. Finding the perfect fit is especially important, and we’re here to help.

Returns

If you’re not completely happy with your order, you can request a return within 14 days of receiving your order.

To start a return, please fill in the form below.

To be eligible for a return, items must:

  • Be unworn, unwashed and in their original condition.
  • Have all original tags attached.
  • Have the hygiene liner/seal fully intact.
  • Be free from marks, fragrances, deodorant, makeup or any signs of wear.

For hygiene reasons, we cannot accept returns if the hygiene liner has been removed or if the item has been worn.

Once your return has been received and inspected, we’ll process your refund to your original payment method. Please allow up to 14 days for your refund to be processed after we receive your return.

Please note that unless the item is faulty or incorrect, customers are responsible for the cost of returning items.

Free Size Exchanges

We understand that finding the right fit is important, especially when shopping for fuller-bust swimwear. That’s why we’re pleased to offer free UK size exchanges.

If you’d like to exchange your item for a different size, please fill in the form below within 14 days of receiving your order, quoting your order number and the size you’d like instead.

As long as your item is returned in its original, unworn condition with tags attached and the hygiene liner intact, we’ll send your replacement size free of charge (subject to availability).

If your requested size is unavailable, we’ll contact you to discuss the available options, including a refund.

Faulty or Incorrect Items

If you’ve received an incorrect item or believe your item is faulty, please fill in the form below as soon as possible. We’ll work with you to resolve the issue quickly.

Need Help?

If you have any questions about sizing, returns or exchanges, we’re always happy to help.

Email us at contact@zuvasets.com and we’ll get back to you as soon as possible.

Start your return or exchange

Order details

What would you like?

✦ We offer free UK size exchanges. Once we receive your item in its original condition, we'll send your replacement size at no cost (subject to availability). If your requested size is unavailable, we'll contact you to discuss options including a refund.
Once your return has been received and inspected, we'll refund to your original payment method. Please allow up to 14 days for your refund to be processed after we receive your return. Unless the item is faulty or incorrect, customers are responsible for return postage costs.
Please describe the issue in the notes below. We'll work with you to resolve it quickly. You won't need to cover any return postage costs for faulty or incorrect items.

Items to return

Item name Size Qty Reason

A little more detail

Eligible items must be: unworn, unwashed and in their original condition · all original tags attached · hygiene liner/seal fully intact · free from marks, fragrances, deodorant, makeup or any signs of wear.

For hygiene reasons, we cannot accept returns if the hygiene liner has been removed or the item has been worn.

I confirm the item(s) are unworn, unwashed, have all original tags attached, and the hygiene liner/seal is fully intact.

You'll receive a confirmation email with next steps. Questions? contact@zuvasets.com

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Request received

Thank you — we've got your return request and will be in touch soon with next steps. Questions? Email us at contact@zuvasets.com.